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Report Summary

Tech Mahindra has been positioned as a Leader on Everest Group’s Retail Digital Services PEAK Matrix® Assessment 2026. The report highlights Tech Mahindra's strong retail digital services breadth across procurement, supply chain management, merchandising, store operations, digital commerce, and customer engagement. It also recognizes our store and supply chain modernization credentials, commercial momentum, delivery capability, and cost efficiency, reinforcing our ability to support retail enterprises' transformation priorities.

Download the Report Tech Mahindra Positioned as a Leader on Everest Group’s Retail Digital Services PEAK Matrix® Assessment 2026

Retail enterprises are moving toward AI-for-business operating models, with greater emphasis on production-ready AI and measurable outcomes. Tech Mahindra differentiates through its breadth across store modernization, supply chain, commerce, and customer engagement, supported by strong capabilities in AI-led retail operations and physical store transformation. Its ability to combine technology execution with cost-efficient delivery has helped position Tech Mahindra as a Leader on Everest Group’s Retail Digital Services PEAK Matrix® Assessment 2026.

Abhilasha Sharma,
Practice Director, Everest Group

Our Strengths

End-to-End Retail Digital Capabilities

Strong retail digital services breadth spanning procurement, supply chain management, merchandising, store operations, digital commerce, and customer engagement.

Modernizing Stores & Supply Chains

Strong modernization credentials powered by RFID-enabled inventory visibility, store synchronization, next-generation PoS implementations, AI-driven hyper-personalization, and inventory optimization capabilities.

Proven Momentum in Retail Transformation

Growing commercial momentum and retail business expansion through continued traction in store transformation and supply chain modernization initiatives.

Trusted by Clients for Delivery Excellence

Recognized by buyers for cost efficiency, delivery capability, engagement speed, commercial flexibility, and strong customer relationship management.