Tech Mahindra Enhances Scalability and Security for a Leading Education Provider with AWS

Overview

The education industry heavily relies on scalable digital platforms to deliver seamless learning experiences. However, risks such as downtime, unpredictable usage surges, and limited system scalability can hinder academic performance and success. A leading global education solutions provider faced significant challenges ensuring high availability and reliability for its digital learning platform, particularly during peak usage.More

The education industry heavily relies on scalable digital platforms to deliver seamless learning experiences. However, risks such as downtime, unpredictable usage surges, and limited system scalability can hinder academic performance and success. A leading global education solutions provider faced significant challenges ensuring high availability and reliability for its digital learning platform, particularly during peak usage. Tech Mahindra addressed these challenges by implementing AWS services to secure and enhance the platform’s performance.

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Client Background and Challenges

The client is a leading worldwide educational solutions provider that delivers comprehensive digital learning platforms to institutions around the globe. However, during peak season, frequent downtimes disrupted students’ access to course materials and assignment submissions on time. These disruptions risked academic performance and created discrepancies in user experiences. The key challenges included:

  • The platform’s limited scalability hindered its ability to handle high traffic surges during peak periods, resulting in frequent service interruptions.
  • A lack of robust security measures compromised data protection and affected platform reliability.
  • Operational inefficiencies impacted the delivery of educational resources to students and educators.

Our Approach and Solution

Optimized Performance and Accessibility

Implemented scalable cloud architecture for seamless platform access during peak usage and integrated third-party tools to monitor and enhance platform performance.

Enhanced Security Measures

Deployed AWS web application firewall (WAF) for multi-layered threat detection and prevention while strengthening data protection protocols.

Cost Optimization

Utilized AWS services to optimize resource utilization, reducing operational costs while maintaining high performance.

Continuous Support and Management

Provided continuous support for proactive performance management, ensuring uninterrupted educational content and service delivery.