Northern Arc Capital
Business Overview
Northern Arc Capital is a non-banking finance company providing debt access for under-banked individuals and businesses in India. They specialize in creating a stable and inclusive financial system in India by providing reliable access to finance for high-quality originators. TechM's BORN XDS branch was approached to redesign a mobile-friendly borrower portal for turning millions of borrowers into mainstream debt investors.
Challenge
Northern Arc’s Pan-India portfolio is diversified across 29 states and 540 districts of the country. It was imperative that the site had a seamless UX, ensuring its accessibility across all demographics.
Goals
Solution & Results
Experience Improvement
We reimagined the way the end-user interacted with the borrower portal, enabling them to quickly scan their accounts to view detailed loan information.
Portal Impact
Our responsive user portal helped improve communications between investors and borrowers, cultivating growth and increasing engagement between the end user and Northern Arc.