Transformation of a Leading UK Fashion retailer with 11 brands
Background
Leading UK Apparel with 11 brands under its portfolio generating 75% sales online. Their extensive brand range offers a wide variety of products from brilliant fashion to fabulous home ware.
Business Objectives
The objectives for the transformation were multifold: On an overall strategy level, client wanted to reduce the capex and subsequently improve their operating margins while on the e-commerce business they wanted to improve their customer experience. To further propel their growth, they wanted to focus on improved decision making through data warehousing, sales forecasting and detailed analysis on smarter promotions based on cross category cannibalization.
Services & Solutions
Value Delivered
Optimizing Resources
20% CAPEX reduction
Accelerating Time-to-Market
40% Faster time to Market
Driving Business Growth
10%+ Revenue Upliftment
Touchless Transformation
50% Digitized and Zero Touch Services
Efficient Cloud Performance
100% Cloud Native/Cloud Ready
Customer Satisfaction
90% Customer Satisfaction