Transformation of a Leading UK Fashion retailer with 11 brands | Tech Mahindra

Transformation of a Leading UK Fashion retailer with 11 brands


Leading UK Apparel with 11 brands under its portfolio generating 75% sales online. Their extensive brand range offers a wide variety of products from brilliant fashion to fabulous home ware.

Business Objectives

The objectives for the transformation were multifold: On an overall strategy level, client wanted to reduce the capex and subsequently improve their operating margins while on the e-commerce business they wanted to improve their customer experience. To further propel their growth, they wanted to focus on improved decision making through data warehousing, sales forecasting and detailed analysis on smarter promotions based on cross category cannibalization.

Services & Solutions

Modernizing Business Technology

Technology Transformation and building complete new stack including D365 ERP, D365 CRM, D365 Commerce, Ratings, Recommendation, Loyalty, Infor WMS, Retalon Demand Forecasting, Adobe etc.)

Seamless Cloud Migration

Cloud Migration

Application Solutions

Application Development and Maintenance Services for current (Mainframe stack) and new stack


Value Delivered

Optimizing Resources

20% CAPEX reduction

Accelerating Time-to-Market

40% Faster time to Market

Driving Business Growth

10%+ Revenue Upliftment

Touchless Transformation

50% Digitized and Zero Touch Services

Efficient Cloud Performance

100% Cloud Native/Cloud Ready

Customer Satisfaction

90% Customer Satisfaction