Future of Automotive CX Episode 1 : Buying experience in a post COVID-19 world

The change in buying pattern of the automotive customers due to current socio-economic factors has bought about a shift in focus of automakers towards:

• Revamping their business models – from sales to experience centers
• Acceleration in efficiency program - digitization of buy & sell process
• Rework on Loyalty – increased focus on customer satisfaction and retention
• Establish smart partnerships with leading technology companies

We are organizing a two-part webinar series - Future of Automotive CX where we talk about the impact of the pandemic on future of Automotive Sales including challenges and opportunities it will create for automotive sector.

Join industry leaders for the 1st episode of the series as they talk about “Buying Experience in a post COVID – 19 world”, covering:

• How does Content and Commerce influence the Car Buying process
• How to offer “Phygital” experience for Customers in the Post COVID-19 world