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A Window into the Future of Financial Services
Financial Services organizations are navigating a future shaped by AI, platform modernization, evolving customer expectations, and changing talent dynamics. As a result, global capability centers (GCCs) are entering a new phase of influence.
The conclave brings together the Tech Mahindra and Mahindra University ecosystems, in association with HYSEA. The forum welcomes GCC leaders to explore the capabilities shaping the next generation of enterprises.
Through executive dialogue, collaborative problem-solving, and immersive experiences across AI, financial markets, and emerging technologies, participants will examine how GCCs can accelerate modernization, innovation, and enterprise-wide transformation.
Event Starting In
Take a Deep Dive into the Future of GCCs
Agenda
01
Arrival and Networking Lunch
Guest arrival, lunch and curated networking.
November 19, 2026
12:30 PM – 01:30 PM
12:30 PM – 01:30 PM
02
Accelerate Innovation Experience: Immersive Tour of Mahindra University
Explore Mahindra University’s innovation ecosystem through immersive visits to the Quantum Lab, BEST-MU Skills Training Centre, and Finance Research Lab.
November 19, 2026
01:30 PM – 02:20 PM
01:30 PM – 02:20 PM
03
Opening Keynote: Accelerating What’s Ahead
Tech Mahindra leadership perspective on the forces reshaping financial services and the evolving role of GCCs in driving modernization, innovation, and enterprise value.
November 19, 2026
02:20 PM – 02:35 PM
02:20 PM – 02:35 PM
04
GCC Leadership Panel: The Next Value Frontier
A leadership-led discussion on how Financial Services GCCs can expand their role in enterprise strategy, modernization, and business growth.
November 19, 2026
02:35 PM – 03:15 PM
02:35 PM – 03:15 PM
05
Executive Roundtable Discussion: The Race for Relevance
From Talent Hubs to Intelligence Hubs: The Next Evolution of GCCs
Focused peer discussions on modernization for an AI-native future, the shift from automation to autonomy, and the evolution of GCCs from delivery hubs to innovation engines shaping growth, products, enterprise strategy, and talent capabilities.
November 19, 2026
03:15 PM – 04:15 PM
03:15 PM – 04:15 PM
06
Perspectives from the Room
A reflection on key insights and perspectives emerging from the day’s discussions.
November 19, 2026
04:15 PM - 04:35 PM
04:15 PM - 04:35 PM
07
Closing Remarks
Key takeaways from the conclave and closing reflections on the future of Financial Services GCCs.
November 19, 2026
04:35 PM - 04:45 PM
04:35 PM - 04:45 PM
08
High Tea and Executive Networking
Closing conversations, peer networking, and departure at leisure.
November 19, 2026
05:00 PM onwards
05:00 PM onwards
Meet Our Delegates
Roshan Shetty
Head of BFSI & Public Sector, Americas, Tech Mahindra
Dr. Yajulu Medury
Vice-Chancellor, Mahindra University
Prof. Anadi Pande
Dean - School of Management, Mahindra University
When
Thursday, 19 November 2026 - Thursday, 19 November 2026
Where
Mahindra University, Hyderabad