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From People to Platform and Unlimited Possibilities
Telecommunications is evolving quickly as AI, cloud, automation, next-generation networks, and changing customer expectations reshape how businesses connect and operate. As organizations navigate this transformation, conversations around innovation, leadership, and real-world implementation have never been more important.
Dial One is Tech Mahindra’s podcast series dedicated to bringing together telecom and technology leaders to share practical insights, industry perspectives, and experiences that are shaping the future of connected enterprises.
Each episode cuts through the noise to explore the trends, challenges, and opportunities driving digital transformation across the communications ecosystem.
Latest Episode
Episode 4
Mastering the Agentic Era
Featuring Amol Phadke, Chief Transformation Officer, Tech Mahindra, as he explores how telecom providers can unlock AI-led growth through agentic transformation, ecosystem collaboration, and employee empowerment.
All Episodes
Watch Episode
Episode 4
Mastering the Agentic Era
Featuring Amol Phadke, Chief Transformation Officer, Tech Mahindra, as he explores how telecom providers can unlock AI-led growth through agentic transformation, ecosystem collaboration, and employee empowerment.
Watch Episode
Episode 3
Breaking Barriers: The Corinthians Story
Featuring Helen Tither, Director, Films Not Words, and Sonali Diddee, Delivery Partner, Tech Mahindra, on connecting diverse voices and building inclusive cultures that drive progress.
Watch Episode
Episode 2
The B2B2X Playbook for Industry 4.0 Ecosystems
Featuring Mohit Joshi, CEO & Managing Director, Tech Mahindra, and Malik Arjun Rao, Chief Operating Officer, Telefónica Germany, discussing how telecom providers are enabling Industry 4.0 through ecosystem collaboration, edge intelligence, and enterprise innovation.
Watch Episode
Episode 1
Zero Touch CX
A conversation with Manish Mangal (Tech Mahindra), Mark Austin (AT&T), and Nevash Pillay (Databricks), moderated by Rahul Mali (Tech Mahindra), on advancing toward a zero-touch customer experience.
Explore the shift toward more proactive and seamless customer experiences
