Abstract

Enterprise AI has reached an inflection point. While model capabilities continue to advance, enterprises are increasingly constrained by the cost, latency, and operational complexity of inference at scale. As GenAI programs move from pilots to high‑volume and agentic workloads, many organizations are hitting an inference wall that threatens long‑term ROI.

This whitepaper presents an inference‑first platform strategy designed to optimize cost‑per‑inference while improving performance, reliability, and governance. It outlines proven architectural patterns such as model routing, retrieval‑augmented generation, managed inference, and guardrails to help enterprises scale AI responsibly and sustainably.

Advance Modal Components
A Practical Roadmap to Scale Enterprise AI

Key Insights

Economics of Intelligence

Three economic metrics shape inference-first platforms: tokens, throughput, and latency. Tokens measure processing request consumption, throughput defines the frequency of requests a system can handle over time, and latency determines the response speed delivered.

Primary Levers to Reduce Cost Per Inference (CPI)

Cost per inference can be reduced through model routing and cascading, prompt and context discipline, caching, batching and scheduling, and optimization.

Governance, Sovereignty, and Risk Management

Operating inference-first AI platforms in production requires ongoing risk management and effective policy enforcement.

About the Author
Anshu Premchand
Dr. Anshu Premchand
VP & IBU Head - AI Platforms, Enterprise AI Acceleration & AI Risk, CTO Office, Tech Mahindra

Anshu leads four CTO-direct AI mandates at Tech Mahindra - building the reusable foundations & platforms, governed delivery models and risk architecture needed to scale AI responsibly across the enterprise. She also heads AI Velocity Cells program.

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Anshu leads four CTO-direct AI mandates at Tech Mahindra - building the reusable foundations & platforms, governed delivery models and risk architecture needed to scale AI responsibly across the enterprise. She also heads AI Velocity Cells program.

With 26 years of experience across AI, cloud, and digital transformation - including her previous role as Global Head of Solutions and Architecture for the Google Business Unit at Tata Consultancy Services - she brings a global lens to enterprise AI adoption. Anshu holds a Ph.D. in Computer Science and continues to publish widely, with 35+ peer-reviewed papers across IEEE, ACM, Springer and JARDCS, contributing to the ongoing research shaping how enterprises build and govern AI at scale.

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Sukumar Shanmugam
Sukumar Shanmugam
Delivery Head, Tech Mahindra

Sukumar Shanmugam brings 20+ years of expertise in AI, cloud, and data platforms. He leads strategic portfolios, builds client relationships, and scales high-performance teams. His experience spans telecom, banking, and hi-tech sectors, delivering large-scale technology programs with proven success.