Digital Transformation – Supply Chain | Tech Mahindra

Business Challenge

The Retailer was struggling to achieve robust inbound logistics at its respective destination hubs for the merchandise arriving on Third Party Fleets either via Road, Air or Sea. It needed a competitive state of the art warehouse management system that is scalable to meet future demand both from digital, stores and marketplaces.


Tech Mahindra’s business focused approach in implementing a Manhattan Warehouse Management Solution with a robust Integration solution involved providing the seamless data transfer across the Oracle Retail applications and Legacy Merchandising systems built on Mainframes. Tech M specialists helped the retail implement. Implemented:

  • Blueprinting
  • Design
  • Development
  • Testing
  • Maintenance and Support

Best practices in cutover management & implementation rollout planning enabled frictionless go live of Manhattan WMS across UK and International DC’s.

Business Benefits

  • The transformation programme drove agile growth for global Supply Chain, across formats including digital and marketplaces thus enabling end to end visibility of inventory across the order to cash lifecycle.
  • Smarter decisions in planning, pricing, forecasting, merchandising, allocation, inventory management, reverse logistics.
  • Better wave planning helped seamless inbound shipments, and fleet optimization.
  • Faster allocation of merchandise to stores thus improving fill rates leading to increased sales.
  • The inbuilt BI and Reporting functionality enabled buyers, merchandisers and store colleagues to accurately plan shelf level availability.