AI-Powered BFSI Solutions for Hyper-Personalized Banking

Next-Gen BFSI Powered by AI

Tech Mahindra’s ‘AI Delivered Right’ is reshaping the landscape of the Banking, Financial Services & Insurance (BFSI) industry. AI empowers banks to experience the future with advanced and generative AI that delivers hyper-personalized customer experiences, drives automated processes for enhanced efficiency, and reinforces risk management with intelligent precision.

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Tech Mahindra’s ‘AI Delivered Right’ is reshaping the landscape of the Banking, Financial Services & Insurance (BFSI) industry. AI empowers banks to experience the future with advanced and generative AI that delivers hyper-personalized customer experiences, drives automated processes for enhanced efficiency, and reinforces risk management with intelligent precision.

Our solutions provide actionable insights, including intelligent chatbots, predictive analytics, risk scoring, and risk modeling, to enable organizations to make informed decisions. Our scalable, secure AI platforms ensure compliance and innovation, enabling clients to maintain agility and future readiness. Our ready-to-use modular AI agents for BFSI drive unprecedented efficiency, security, and innovation. Partner with us to build a future of intelligent, customer-centric finance.

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Our Services

AI Consulting

Accelerate digital transformation with AI-driven strategies. We help banks & insurers apply machine learning, generative AI, and automation to boost efficiency, compliance, and innovation. Our experts deliver scalable, secure, and ethical AI aligned to your business goals. We help organizations to develop a roadmap for implementing AI initiatives, aligning strategies with business objectives that empowers enterprises to drive transformation, optimize operations, and enhance experiences.

SDLC Automation

Transform software development with AI-powered automation. Our tools, including SDLC Amplifier and AppGenieZ, create detailed user stories, functional & high-level design documents from business requirement documents, enhance code generation, Synthetic data generation, automated test case generation, accelerate testing & provide real-time test metrics, reducing manual effort and deployment. Integrated into DevOps, they reduce errors, accelerate releases, and improve agility and quality.

Ops AI

Strengthen IT operations with Tech Mahindra’s Ops Amplifier. Predict incidents, automate resolutions, and enable self-healing systems. With real-time monitoring and automated root cause analysis, incident triage and prioritization, incident response & report generation, we help reduce downtime, boost resilience, enhance customer satisfaction, shorten resolution time, and improve performance.

Business AI

Embed AI across banking & insurer functions to drive precision, speed, and growth. We provide a curated use case library and prioritization framework to help banks & insurance companies accelerate AI adoption and unlock data-driven decisions across their value chain.

VerifAI

Build ethical, responsible AI from the start with VerifAI. Our framework ensures fairness, transparency, and compliance throughout all stages of AI development. We help our clients identify and mitigate bias, meet regulatory demands, and innovate with integrity.

Lending Analytics

By focusing our engagement analytics frameworks on increasing customer lifetime value (CLV), our lending analytics solutions enable financial institutions to identify effective methods to boost profits and enhance customer engagement. Our proprietary frameworks for ETL processes enable banks & insurers to create a single view of the customer and derive customer insights through Agentic & Gen AI modeling techniques.

Sentinel

This is a single solution for property risk assessment in both personal lines and the SME segment in commercial lines. It includes comprehensive and advanced risk scoring for property insurance, driven by big data, AI, and ML-based predictive and other advanced analytic models that leverage both conventional and digital data sources, including satellite imagery, IoT, and industry-recognized data sources.

Our Platforms & Products

TechM Orion

A next-gen agentic AI platform, TechM Orion can provide banks with multi-channel customer support, an AI-driven chatbot, and sales support for cross-selling and up-selling, helping enterprises achieve efficiency and scalability with good governance.

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OpsamplifAIer 4.0

Transform IT operations with OpsamplifAIer. Enhance productivity and customer satisfaction with autonomous and conversational AI operations, powered by Agentic AI.

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Email AmplifAIer 4.0

Email amplifAIer uses generative AI to deliver unified visualization and intelligent automation across enterprise communication workflows.

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SDLC amplifAIer

SDLC amplifAIer enhances the traditional software development lifecycle by integrating advanced AI capabilities for smarter, faster, and more efficient development.

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VerifAI

Accelerate responsible AI adoption with VerifAI. This end-to-end framework supports the assessment, auditing, and certification of AI solutions across all stages, from discovery to deployment.

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MobiLytix™

MobiLytix™ Marketing Studio equips marketers with AI-powered tools for real-time decision-making and digital marketing, driving smarter customer value management programs.

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AgentX

AgentX is a GenAI-powered suite designed to automate processes, improve productivity, scalability, and user experience across the entire enterprise.

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GenAI Studio

GenAI Studio provides a virtual experimentation environment for generative AI, featuring over 10 model families and more than 50 prebuilt use cases across text, data, code, video, and audio.

Document amplifAIer

Document Amplifier is a digital assistant that extracts, summarizes, and processes documents using AI-driven, training-less techniques to enable faster, smarter document operations.

Thought Leadership

White Paper

Agentic AI: Powering the Next Lending Revolution

White Paper

Transformative Power of GenAI Reshaping the Banking Industry

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Ushering in a New Era of Generative AI in Insurance

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