AWS Partnership for Cloud and Agentic AI Solutions

Scalable Outcomes Through AWS Agentic Process Transformation

Tech Mahindra BPS’s partnership with AWS brings together deep cloud expertise and industry-led innovation to deliver scalable, secure, and outcome-driven transformation for global enterprises. With the launch of AWS Agentic Process Transformation CoE, Tech Mahindra BPS strengthens its ability to standardize AWS delivery, accelerate pipeline growth, and embed Agentic AI capabilities into client solutions.More

Tech Mahindra BPS’s partnership with AWS brings together deep cloud expertise and industry-led innovation to deliver scalable, secure, and outcome-driven transformation for global enterprises. With the launch of AWS Agentic Process Transformation CoE, Tech Mahindra BPS strengthens its ability to standardize AWS delivery, accelerate pipeline growth, and embed Agentic AI capabilities into client solutions. This collaboration enables organizations to modernize operations, enhance customer experiences, and unlock new revenue opportunities through cloud-native and Agentic AI-powered solutions.

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Unlock the Power of Partnership

A strategic partnership combining AWS innovation with Tech Mahindra BPS’s domain expertise to deliver scalable, secure, and Agentic AI-powered solutions that accelerate business transformation and revenue growth.

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  • AWS-certified cloud and Agentic AI expertise
  • Strong global delivery footprint
  • Industry-focused expertise
  • Scalable and secure cloud architectures
  • Deep Agentic AI capabilities
  • Strong co-sell alignment with AWS
  • Focus on measurable business outcomes

AWS-Powered Offerings

A portfolio of jointly developed solutions that accelerate cloud adoption, enable Agentic AI integration, and drive operational transformation across industries.

Agentic AI Solutions

AI-driven solutions built on AWS, leveraging generative AI platforms to automate complex workflows, enhance decision-making, and improve operational efficiency across enterprise functions.

Customer Experience Transformation

Advanced contact center and CX solutions powered by AWS to deliver seamless, personalized, and AI-enabled customer interactions across channels.

Cloud Modernization

End-to-end cloud transformation services to migrate, modernize, and optimize enterprise workloads on AWS. Enables improved agility, cost efficiency, and scalability while ensuring alignment with AWS best practices.

Data & Analytics Platforms

Scalable data lakes and analytics platforms on AWS to enable real-time insights, predictive analytics, and data-driven decision-making.

Tech Mahindra’s New Agentic AI solutions powered by AWS

Collections Guru

Collections Guru is an agentic-AI designed to help collection advisors manage and review debt collections cases. This solution uses historical case data and operational SOPs to help provide precise and accurate support in real-time. It also offers automation of case reviews and recommendations for the next best steps for strategic decision-making.

Agentic Payment Assistance and Collections Optimization

Telecom operators face problems with revenue and trust because traditional payment methods are designed to be reactive and costly. Our AWS-based agentic payment assistance provides a blend of AI and humans for proactive, compliant revenue protection, and improve customer engagement.

Fraud Sentinel

An AI-based chatbot that helps CSFM teams in fraud detection by gathering information from various sources and enabling conversational analysis of text and images. It also automates report creation, improves detection accuracy, and speeds up decision-making through a unified workflow.

Gen AI Technician Assist

An AI-based virtual assistant designed to provide real-time assistance to field technicians. They get real-time responses to their queries related to equipment technical information and process steps that require extensive searches and information retrieval. This improves productivity and reduces time spent on searching for information.

Product Discovery Agent

Yantr.ai product discovery agent is a cutting-edge agentic AI chatbot designed to transform online shopping into a more intuitive, personalized, and engaging experience.

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