TTH (Transport, Travel, and Hospitality) | Tech Mahindra

Trailblazing CX

At Tech Mahindra, we provide state-of-the-art customer experiences with TTH BPO services. This includes multiple sectors, such as workforce management, multilingual omnichannel travel CX services (front and back-office), hospitality BPO services, and knowledge management.

Our Services

Workforce Management

We provide comprehensive workforce management as part of our omnichannel CXM support. Our services include forecasting, staffing, and scheduling for easy CX delivery.

Omnichannel CX Delivery

We enable customers to connect across all channels, including voice, virtual chat, email, social media, and more. We aim to deliver seamless CX by offering flexible options for customers to connect.

Customer Journey Analytics and Business Intelligence

We provide dynamic and interactive reporting of extensive customer data collected from feedback. Our reporting includes customer journey insights with metadata, segmentation, analysis, and more.

Knowledge Management

We equip clients with a holistic knowledge management solution that compiles, shares, and manages information using a digitally structured format.

Get In Touch

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