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Consulting Overview

Business Value Delivered

Are you looking to keep up with the digital wave and changing regulations? Reach out for business process consulting to identify the right opportunities, the common pitfalls, and the most crucial aspects you need to watch out for. We have delivered the following benefits through our consulting business values to our clients:

Optimized processes and significant reduction in employee overhead costs
Improved customer loyalty and brand stickiness
Designed and delivered target operating model to enable digital transformation
Improved process health and hygiene
Continuous automation aligned with Lean principles

Our Solutions

Digital NXT.NOW

Tech Mahindra enables an intelligent automation journey for customers across the world. Through our truly digital RPA consulting capability, we ensure our 200+ consultants can help you with best-in-class process mining and discovery technology.

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Project Management as a Service (PMaaS)

Tech Mahindra’s PMaaS solution tackles the very resistance to change that most organizations face and delivers the defined and predicted outcomes.

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Business Process Re-engineering

Tech Mahindra’s business process re-engineering is a modern, tech-driven and systemic way to boost your brand’s technological and operational framework through consultation.

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CX NXT.NOW

Tech Mahindra empowers customers to stay more in sync with today’s diversified technological needs. This not only helps improve NPS, but also ensures AHT reduction and better visibility across channels.

Digital Process Mining

Tech Mahindra’s DPM solution enables enterprises to measure and improve process performances, providing real-time visibility that impacts customer experience.

Leading the Way

  • Whitepapers
Achieving ESG Sustainability Goals with Process Mining-Based Transformation Program

Leveraging Process Mining for transparent sustainability reporting process and fulfil ESG KPIs.

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The Current 5G Paradigm and the Future of Managed Services

A game changer for the telecom industry that is likely to present immense opportunities for its growth and expansion.



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Process Mining – Digital Transformation and Advisory Services

Leverage Process Mining Advisory and Managed Services Capability to Build /Uplift your Process Mining COE



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How Process Mining can help Transform Retail

Uniquely equipped solutions to help Retail & E-commerce firms to succeed in a fast-paced marketplace.



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Transforming Order to Cash and Accounts Receivable via Process Mining

A business-driven approach for order management with process mining to improve business growth.


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TechM BPS Change Management Practice

 

Helping organizations to become agile and responsive to fast moving competition.

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Everything you Need to Know

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