Redefining Agility and Efficiency in Workforce Management


Ultimate Kronos Group (UKG) is an industry leading workforce management solution that encompasses the length and breadth of workforce management from time and attendance, leave, and absence management, advanced scheduling, and workforce analytics.

Tech Mahindra has been a strategic global alliance partner of UKG since 2009. Our mission is to help organisations improve their strategic and business focus, run their operations more efficiently by ensuring the availability of the RIGHT people with the RIGHT skills at the RIGHT time. We identify, propose, and implement workforce management solutions that bridge the gap between vision and reality faster, better, and at a lower cost.

TechM NXT.NOWTM Advantage

  • Certified UKG cloud partner
  • Largest UKG practice in India with 140+ consultants
  • 20+ Workforce Dimensions consultants with implementation of end-to-end suite
  • Developed interfaces to over 20 different HRMS and payroll systems

Service Offerings

Tech Mahindra offers a range of services across both workforce management (WFM) products – Workforce Central and Workforce Dimensions. TechM has the experience in implementing all modules including workforce timekeeper, advance scheduling, absence management, activities, analytics, and budgeting. The following are our services:

Consulting and advisory services

  • Process consulting
  • Business case development
  • Product selection
  • Demos and proof of concepts
  • Change management
Implementation, Upgrade, and Migration

  • End-to-end support for implementations inclusive of governance, project management, workshops, design, implementation, change management, training, hypercare and support.
Services and Support

  • Post-implementation UKG support with the flexibility to scale as your business expands
  • Troubleshooting technical issues and providing quick turnaround in all UKG modules
Custom Solutions

  • Building interfaces for UKG with various ERPs and other HR and payroll systems
  • SQL Server Reporting Services (SSRS) custom reports to meet unique reporting requirements
  • Pre-payroll process and payroll parallel validation to ensure successful payrolls
  • Customized solutions through workflows and interfaces to handle complex legal policies

UKG Centre of Excellence (CoE)

Tech Mahindra has a dedicated UKG CoE that is responsible for improving existing solutions and developing new solutions for existing and new customers in workforce management. The CoE is supported by accelerators to help reduce efforts for new requirements. Some of these accelerators include:

  • Solution Repository: Pre-configured scenarios have helped in reducing implementation timelines and cost for customers
  • Test Script Repository: Reduced testing efforts and improved quality using ready test scripts available for various business scenarios across different industries
  • End User Training Toolkit: Developed a computer-based learning solution which reduces efforts to train new users
  • Custom Workflow Templates: Developed custom templates for workflow automation, including solution forms for leave request / approval related workflow in Process Manager
  • Reusable Utility Interfaces Repository: Developed a repository of utility interfaces for quick and easy updates to the UKG application

Everything you Need to Know


Managing Retail Workforce to Maximise ROI

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Digitizing Time Tracking and Punch-to-Pay

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Meet Our Leadership

Nazim Khan
Kronos Practice Lead
Rajendra Kolla
Kronos Principal Consultant
kartikheyan Hariharan
Program Manager

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