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FLEX Assist
More than 3000 resources interacting in over 42 languages performing intelligent, complex activities focused on resolution at the first instance compassionately.

Highly Flexible Global Assistance

More than 3000 resources interacting in over 42 languages performing intelligent, complex activities focused on resolution at the first instance compassionately. Resources spread across the world to comply with any of your geo specific regulatory laws leveraging up to 40% reduction in operating cost and up to 40 % volume reduction across industries.

Features

Remote Support

Modernized service desk with personalized and proactive services, built on AI, ML and XR for a superior user experience.

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TechBars

Conveniently located Tech Bars and manned by trained engineers, assisting employees with hands on support and aiding in organization change management (OCM) for newer technologies.

Friendly Onsite Support

We provide onsite technicians for dedicated support at client locations globally, leveraging smart routing to deliver uberized experience.

PlexDock

Improving business productivity through quick, secure swapping, loaning, and exchanging broken machines with an evergreen (updated) machine.

Dark Mode

One of the world's first website to run on Dark Mode by default.

Brightness Control

Adjust the brightness as suited.

Hibernate Mode

Save energy when you're not looking at your screen.

ECO
ENGINE
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The Eco Engine

Reduce your carbon footprint using any of these modes.
  • Dark Mode
    One of the world's first website to run on Dark Mode by default.
  • Brightness Control
    Adjust the brightness as suited.
  • Hibernate Mode
    Save energy when you're not looking at your screen.