IT Transformation | Tech Mahindra

Leverage New Tech

CSPs have observed an onslaught of disruptive innovations at scale and have been challenged by a deluge of OTT players and changing business models while also facing a waning RoI, especially in the B2C segment. Technology transformation has been imperative to remain relevant, and much focus is directed toward digitizing customer touchpoints and CX solutions.

More

CSPs have observed an onslaught of disruptive innovations at scale and have been challenged by a deluge of OTT players and changing business models while also facing a waning RoI, especially in the B2C segment. Technology transformation has been imperative to remain relevant, and much focus is directed toward digitizing customer touchpoints and CX solutions.

While the CSPs continue to focus on tech transformation, many are saddled with inflexible monolithic IT, creating severe impediments to agility and time-to-market considerations. Further, the blurring boundaries of IT and network require enhancing legacy tech and imbuing the ability to harness the latest network capabilities.

This requires CSPs to leverage new tech as an enabler for growth, addressing the market's needs and focusing on generating new revenue streams. Today's challenge for the CSPs centers around future-fit digital transformation programs with a leaner architecture while ensuring TCO optimization. 

Less
solution-300p-2139491987.jpg

Solution

Addressing IT Transformations Holistically

TechM is engaged with top global telcos on their IT transformation journeys, partnering to drive digital transformation at scale from advisory to implementation. Our approach hinges on new tech innovations as enablers for growth, modernization, and uplift of IT for agility and accelerates the retirement of legacy footprint. Our solutions holistically address IT transformations, ensuring the introduction of new tech, modernizing operating models, and driving change through new-age software engineering tools and practices. We help tailor solutions that keep our customers nimble and flexible and catalyze innovation at speed and scale.

Solution Highlights

Transformation Advisory

Strategy consulting, tech advisory, architecture blueprint and tech roadmaps, business case build, and benefit realization frameworks.

Digital Consulting and Advisory

End-to-end digital IT solution design and build, powered by best-in-class industry solutions.

Cloud and Infrastructure Solutions

Partnership with cutting-edge technology vendors and hyperscalers to enable scale innovation and drive CSP's trajectory.

Innovations and jGTM

Digital accelerators, IPs, and overlay solutions.

Technology Modernization

IT modernization and new age software engineering interventions for agility and scale.

Organizational Change Management

Enabling CSPs to navigate changing business environments and succeed by recognizing the greatest value from technology-driven initiatives such as Agile/SAFe, DevOps, and Site Reliability Engineering (SRE).

Customer Experience

Customer experience consulting and solution implementation, including e-commerce, content management, omnichannel and catalog solutions, and e-commerce management.

Managed Services

Application managed services and transition, captive center management, and comprehensive outsourcing services.

Network Solutions

5G4E, end-to-end network solutions, including core and access management and digital operations.

Cyber Advisory and Risk Management

Cyber and cloud security solutions, advanced threat management, network and infrastructure security solutions.

Solution Benefits

Elevated Digital Preparedness

Enhanced digital quotient and future readiness 

Forward-Looking Technology

Future fit IT 

Efficient Cost-Benefit Optimization

Optimized TCO and ROI improvements

Swift Market Launch

Agility and scale, reduced time to market 

Optimized Digital Experience

Enhanced CX, EX for holistic digital operating model KPIs 

Related Solutions

thoughtleadership-300p-21772648.jpg
Blue Marble

Transformation Accelerator

What We Do-Our Specialism-Data-Analytics-hero-banner
UDMF

A comprehensive Data Management platform

relatedarticles-868704502.jpg
PreTUPSTM

Comprehensive prepaid account management and recharge distribution platform

relatedsolutions-300p-1184020459.jpg
Communications Platform as a Service (CPaaS)

Enables omnichannel engagement with the customers.

relatedsolutions-300p-93309376.jpg
mPAC 3.0

Managed platform for adaptive cloud

Get It Touch

Need more information?
We will need approximately 3-5 working days to respond to your enquiry.

By clicking on the submit button, you agree with the privacy policy.