Transportation and Logistics | Tech Mahindra

Revolutionizing Supply Chain With New Tech

New technologies and innovative business models have revolutionized logistics and Supply Chain Management. By transforming their businesses, 3PLs, freight forwarders, LSPs, and shippers can find new ways to stay ahead of competitors. We develop solutions centered on Telematics (IoT), Mobility, Cloud, Analytics, AR/VR (Augmented Reality & Virtual Reality), and AI/ML driven Autonomous Systems to redesign business processes and build new revenue streams.More

New technologies and innovative business models have revolutionized logistics and Supply Chain Management. By transforming their businesses, 3PLs, freight forwarders, LSPs, and shippers can find new ways to stay ahead of competitors. We develop solutions centered on Telematics (IoT), Mobility, Cloud, Analytics, AR/VR (Augmented Reality & Virtual Reality), and AI/ML driven Autonomous Systems to redesign business processes and build new revenue streams. With over 15 years of expertise, global industry leaders trust our Transportation and Logistics practice, including four of the top ten LSPs and several Fortune 500 shippers.

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Our Services

Workforce Management

We provide comprehensive workforce management as part of our omnichannel CXM support. Our services include forecasting, staffing, and scheduling for easy CX delivery.

Omnichannel CX Delivery

We enable customers to connect across all channels, including voice, virtual chat, email, social media, and more. We aim to deliver seamless CX by offering flexible options for customers to connect.

Customer Journey Analytics & Business Intelligence

We provide dynamic & interactive reporting of large customer data collected from feedback. Our reporting includes customer journey insights with metadata, segmentation, analysis, and more.

Knowledge Management

We equip clients with a holistic knowledge management solution that compiles, shares, and manages information using a digitally structured format.

Leading the Way

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Case study

IoT Services for Superior Fleet Management

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Case study

Leveraging IoT for Driverless Cars

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Related Industries

Energy & Utilities

Communication

Retail

Travel & Hospitality

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