Transforming Customer Experience Engagement

Tech Mahindra offers innovative and customer-centric IT experiences, enabling enterprises and the society to ELEVATE.

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4.9/5 CSAT
30+ Countries
7+ Development Centers
2500+ Certified Resources
Salesforce Summit Partner

Service Offerings

Consulting and Roadmap

Business Process Consulting and Application Roadmap
We can help you envisage and build highly effective business processes with our innovative, and connected customer engagement roadmap.

Center of Excellence

Engagements Delivered through Technology and Domain Best Practices
We enable you to set-up a Salesforce Center of Excellence, paralleled with our center of excellence to drive best practices and innovation.


SF Prime for Phased Rollout and Speed to Market
Our center-of-excellence drives innovation ensuring adherence to Salesforce governance and best practices, for a robust and highly scalable solution.

Managed Services

Established and Proven Frameworks for BAU
We thrive in bringing operational efficiency to significantly reduce OPEX enabling you to focus on transformation projects.

Health Checks

Health check and Audit of the Salesforce Environment
Our team of experts from the CoE can conduct audits and health checks on the instance, paving the way to a healthy scalable platform.


Salesforce Support as a Service
Our new and improved Service Support Model for Salesforce - SpaaS, is designed to deliver productivity gains and operational excellence.


Solution Themes

BSS Transformation for Telcos.

With Salesforce and Vlocity.
End to end BSS stack built on SFDC Vlocity, which caters to the entire lead to serve and trouble to resolve cycle.

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Next-Gen Auto CX Cloud

Physical digital systems of engagement for the Auto.Nxt experience.
A fully integrated automotive full stack, leveraging Salesforce sales, service marketing, and analytics for improved ecosystem experiences.

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HERMES: Green Energy Retail Pricing

Solution for marketers of commodity energy (electricity/gas) and non-commodity energy providing efficiency to business customers.
An integrated solution on Salesforce and Vlocity allowing customers to purchase a variety of hedge products depending on their consumption pattern.

Public Sector: Driving and Liquor Licensing Modernization

End-to-end implementation for DLL's licensing and enforcement system modernization on Salesforce platform.
A fully integrated liquor license, and inspection system leveraging Salesforce Service Cloud, Experience Cloud, Mulesoft, and AppExchange solutions.

Capital Investment Solution

C360 – Builds in depth customer relationship and enables omnichannel view of customers, dependents and partners.
Built with a design that will seamlessly integrate with your legacy financial applications to bring in data to the C360 application.


Introducing a new era of patient engagement with Salesforce Health Cloud.
Diligently designed to provide a connected care management solution that enables not just the 360 view, but also schedules and manages appointments.

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Patient Connect

Automating patient journeys with Salesforce Health Cloud.
Enhance the patient experience by engaging them on their preferred channel, proactively communicating before, during, and after Care Management.

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Customer Testimonial

Leading the Way

  • Case Studies
SpaaS Salesforce Support as a Service
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Brightness Control

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Hibernate Mode

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The Eco Engine

Reduce your carbon footprint using any of these modes.
  • Dark Mode
    One of the world's first website to run on Dark Mode by default.
  • Brightness Control
    Adjust the brightness as suited.
  • Hibernate Mode
    Save energy when you're not looking at your screen.