- Breadth and depth of offerings that are proven
- Deep domain expertise in Verticals across Telecom, Banking, Manufacturing, Insurance, Retail and Healthcare
- Multiple engagement models with shared risks and rewards
- Ability to scale as you grow - our single largest engagement is of 1400+ FTEs managing 75K+ Servers, 25 PB Storage, 35K Network Elements, 1700 Applications.
- Investments in platforms, tools and a robust ecosystem of alliances that help us deliver differentiated value
- We enable our customers win:
- Our VDI implementation at a Large Australian Bank won IDC Enterprise Innovation Award
- Our client, an Indian Banking major, was awarded as the “best internet banking site” in India by IBA
- Mahindra group ecosystem leverage for best practices
- Partners with best-of-breed technology providers
- Analyst Endorsements
- Positioned in Gartner's MQ for DC & IUS, Americas for the 3rd time in a row
- Featured in Forrester’s Wave for “Global IT Infrastructure Outsourcing”
- Reliable: Best-of-breed products and processes, Quality certifications, stringent audit checks, world-class assets and a robust training methodology ensure our services are reliable and are delivered first-time-right
- Responsive: One of the key values we stand for is ‘Customer First’. Be it solving a problem, addressing a situation, exploring a new technology or stepping out of comfort zone, we are quick to respond. No surprise we designed and deployed a Tier 2 Datacenter for one of our customers in just 90 days!
- Flexible: Be it engagement models, pricing options, choice of delivery locations, roadmap for infra transformation or adoption of new technologies, we offer multiple and granular options for our customers to choose from
- Proven: Serving over 190 customers with average engagement tenure of over 6 years. Managing over 75+ Data Centers. Large SoC Operations delivering to 450+ enterprise clients. Our engagement with some of our long serving customers is as old as we are in this business!
- Future-ready infrastructure-: Our experiences, best practices and investments deliver unprecedented scalability
- Peace of mind: Holistic and integrated security offerings that secure every aspect of the IT landscape
- Flexibility: Multiple engagement and delivery models with a choice of pricing options
- Stay ahead with Smart Infra management - Investments in automation and next generation IT Operations leveraging USOP
- Savings: Guaranteed YoY savings through transformational service delivery approach including asset monetization
Experience
- Manage 70+ Data Centers, 650,000+ assets, 80+ PB of data
- Over 15 years of providing Hosting Services from Tech Mahindra Data Centers
- 5+ Years engagement on Workspace-as-a-Service for 20,000+ users
- Operate multilingual service desk
- SOC services for over 450+ enterprise customers
Unique Scale
- Largest Infra Management engagement with 1400+ FTEs managing 75K+ Servers, 25 PB Storage, 35K Network Elements, 1700 Applications
Investments in Innovation
- IMS Academy: Unique simulation-based infrastructure operations training program
- Pioneers in transforming traditional desktops to WaaS in a private Cloud model
- Unified Service Operations Platform (USOP): A next generation automation and service management platform
Differentiated offerings
- Workspace- as- a-Service (WaaS): Transforming traditional desktops to workspaces in a private cloud
- Managed Platform for Adaptive Computing (mPAC): Enabling a secure transformation leveraging the cloud
- Mobile Device Management (MDM): Enabling BYOD
- Modular Enterprise Managed Services (mEMS): Simplifies enterprise network management leveraging Cloud-based platform
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