- Improved asset information
- Increase in worker productivity
- Increase in overall operational efficiency
- Improved field productivity
- Increased CX and higher NPS
- Elimination of paperwork
- Decrease in response time
- Reduce cost to serve
- Reduced AMI rollout costs
- Reduced failure rates
OVERVIEW
Tech Mahindra’s field management solution, powered by the isMobile platform, is a state-of-the-art platform enabling utilities to manage smart metering operations more effectively. The platform includes a mobile app that allows office and field crews in a blended workforce environment to plan, optimize, deploy, access and update asset data in real-time, helping to improve the efficiency of metering connections, reading and maintenance operations.
MoreTech Mahindra’s field management solution, powered by the isMobile platform, is a state-of-the-art platform enabling utilities to manage smart metering operations more effectively. The platform includes a mobile app that allows office and field crews in a blended workforce environment to plan, optimize, deploy, access and update asset data in real-time, helping to improve the efficiency of metering connections, reading and maintenance operations.
Tech Mahindra has a strong track record of success in implementing field work order management software solutions for utilities around the world.
- Automation of processes and planning
- Next-gen workforce support
- Real-time reporting and AI capabilities
- Efficient logistics with handling and tracking
- End customer appointment booking service
- Monitor and follow up work in real-time
- Self-service dashboard tool with predefined KPIs
- Automated resource allocation and optimization
- Automated scheduling and dispatching
Our Services
Benefits
THE NXT.NOW™ ADVANTAGE
As a result of its technical capabilities and experience, Tech Mahindra is well-positioned to help utilities achieve their smart grid goals. The company’s isMobile platform collaboration is a proven solution that can help utilities to improve the efficiency, reliability, and sustainability of their service operations management. NXT.NOWTM
Leading the Way
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