Industries We Serve | Tech Mahindra

Delivering Next-Gen Solutions

Exceeding expectations for your customers and employees can be challenging. It's common for businesses to struggle with daily operations, including hybrid/remote work arrangements, unintegrated systems, inadequate digitalization, lack of data-driven insights, and rapidly changing regulations. Tech Mahindra delivers personalized next-gen solutions catering to the unique needs of multiple industries.

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Solution Overview

Best-in-class Technology Solutions

TechM BPS is an agile, customer-centric and purpose-led company delivering best-in-class technology solutions. Focusing on digital strategies, we are at the forefront of business evolution by leveraging our tech-led solutions, innovation IPs, platforms and strategic partnerships for a truly digital-first suite of offerings. Our experienced team and fine-tuned processes make us an ideal strategic partner.

Solution Highlights

Communications Media and Entertainment

We create solutions for communication service providers (CSPs), telecom equipment manufacturers (TEMs), and independent software vendors (ISVs). We are the transformation partner for several leading wired, wireless, and broadband operators worldwide.

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Healthcare and Lifesciences

We enable healthcare providers and life science companies to evolve with changing regulations and the growing demand for digitizing IT and operations. Our strategic and technological advantages can help leading organizations improve healthcare outcomes for patients worldwide.

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Banking and Financial Services

We help banking and financial services companies to innovate their retail banking, lending and leasing, cards and payments, asset and wealth management, investment banks, and stock exchanges. Our solutions help clients offer better products, services, and superior customer experiences.

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Insurance

We enable insurance companies to take proactive, technology-led steps to improve customer experiences while encouraging profitability. Specifically, our solutions give insurers the means to optimize premiums, process and identify fraud claims, and predict retention.

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Energy and Utilities

We’ve earned industry recognition from IDC, HFS, and Nelson Hall for our demonstrated expertise in supporting world-class organizations in this industry. Specifically, we help leading energy and utility providers adopt analytical practices, find solutions to speed up nuisance resolutions in grids and help companies improve their market stay and performance.

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Retail

We’re equipped with transformational BPS technology that delivers next-generation platform solutions and automation for companies operating on a global scale. Our expertise in business process services for the retail sector has translated into overwhelming success for some of the biggest brands.

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Manufacturing

We’re equipped to partner with world-class manufacturers based on our deep expertise in mechanical and engineering, sales and service processes, and hands-on factory floor operations. Our manufacturing sector BPS solutions align with our 3-4-3 strategy, a framework implemented across all industries.

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Transport, Travel, and Hospitality

We provide state-of-the-art customer experiences with TTH BPO services. This includes multiple sectors, such as workforce management, multilingual omnichannel travel CX services (front and back-office), hospitality BPO services, and knowledge management.

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Hi-Tech

We help hi-tech clients in navigating digital obstacles. With over two decades of experience, our dedicated team can assist in all sectors, including data and analytics, cloud platforms, computer-aided process engineering (CAPE), and more.

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