Salesforce Health Cloud Based Solution | Tech Mahindra

Enhancing Customer Healthcare Decisions

Patient engagement platforms have never been more important, as the pandemic has hugely disrupted how healthcare is distributed and accessed. Recent studies have shown that patients highly involved in their care had overall medical costs 5.3% lower than those receiving a standard level of support. These patients also had 12.5% fewer hospital admissions.More

Patient engagement platforms have never been more important, as the pandemic has hugely disrupted how healthcare is distributed and accessed. Recent studies have shown that patients highly involved in their care had overall medical costs 5.3% lower than those receiving a standard level of support. These patients also had 12.5% fewer hospital admissions. The same study found that patients less engaged in their healthcare had costs 21% higher than those more involved in their healthcare decisions.

Less
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Thriving Amidst Challenges
  • Lack of a unified platform to engage with the patients 
  • Inability to process data from multiple sources and provide real-time updates to stakeholders 
  • The need for a proactive and reactive approach to engagement with patients 
  • The need for real-time risk assessments of patients
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Empowering Care Management with Our Holistic Solution

Tech Mahindra’s Salesforce health cloud based solution is designed to leverage Salesforce to provide a connected care management solution that enables 360° view appointment scheduling and management. Our offerings include:

  • Salesforce Health Cloud
  • Field Services
  • Einstein Analytics

Our platform provides a total view of patient needs to the entire team, including the care manager, caregiver, provider, transport, pharmacist, and patient.

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Streamlining Care Management with Dynamic Features
  • Single platform for healthcare to engage with patients
  • Interactive, real-time patient communication
  • Reduced time and investments and increased patient engagement
  • Available online and offline– HIPAA-certified cloud-based solution with secure 24/7 access
  • Salesforce health cloud based solution should integrate with your EMR.
  • Distant care: Patient portals
  • Device connectivity for remote patient management
  • Turn patient comments into actionable insights
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Overall Benefits
  • A tailored platform-based solution for providers
  • Minimal setup and faster time to market
  • Innovative licensing models aimed to reduce the CAPEX cost
  • Improved patient retention
  • Increased patient engagement with your practice
  • Increased ROI
  • Sustainable technology platform
  • Engagement with patients on their preferred channel
  • Communications based on events or execution of automated journeys
  • Personalized content based on patient needs and preferences
  • Integration with CRM systems
  • Proactive patient engagement for lower cost of care and better outcomes

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