Salesforce Health Cloud Based Solution

Recent global health disruptions have fundamentally altered healthcare delivery and access and magnified the importance of robust patient engagement platforms. Recent studies have demonstrated that highly engaged patients achieve better outcomes and have 5.3% lower medical costs than those receiving regular support. They also had 12.5% fewer hospital admissions. The same study found that less-engaged patients incurred 21% higher healthcare costs than their more-involved counterparts.

Many healthcare providers face significant hurdles:

• Lack of a unified platform to engage with patients
• Difficulty processing data from multiple sources to provide real-time updates to stakeholders
• The need for an engagement strategy that is both proactive and reactive
• The absence of capabilities for real-time patient risk assessment.