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Insurance
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Insurance

Insurance providers are swiftly revamping their processes to optimize premiums, identify fraud claims, predict retention and are taking technology-led steps to increase their top line and strengthen their bottom line. Our solutions help achieve these and other benefits such as:

  • Micro customer segmentation for more effective market campaigns
  • Reduce customer churn
  • Lower campaign and infrastructure costs
  • Better cross sell
  • Improve customer profitability, satisfaction, loyalty and retention
  • Right offer for the right customer

Our Solutions

Digitized Solutions

  • Digitized Document Management Solutions
  • Automated Workflow for B2B Transactions
  • Persistency Management

Underwriting & New Business

  • Customer Acquisition Optimization
  • New Business Document Management
  • Automated U/W Engines

Claims

  • FNOL Optimization
  • Claims RPA-Data Entry
  • Claims TAT
  • Claims Leakage Control
  • Claims Forms Analysis

Vendor Consolidation & Expense Management

  • FNOL Optimization
  • Claims RPA-Data Entry
  • Claims TAT
  • Claims Leakage Control
  • Claims Forms Analysis

Sales

  • Cross Selling Platform
  • Channel/Agent Efficiency Model
  • Product Optimization
  • Sales ROI Models

Robotics & Analytics

  • Claims Payments
  • Claims Communication
  • Market Analytics

Success Stories

Improved NPS by over 80 Points

The client, one of the largest life insurance company in Australia, was facing multiple issues after an inefficient transition.

We performed an open issue root cause analysis using 5 Whys and deployed vial training modules were deployed within 15 days.

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