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Business Process as a Service (BPaaS)

Integrated ‘Business Process As a Service’ operations model enabled by best in class digital core & technology; powered by AI driven analytics and intelligent automation technology.
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Business Process as a Service (BPaaS)

TechM’s integrated BPaaS solution empowers end users through best in class platforms powered by AI driven analytics and intelligent automation technologies.

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  • All
  • Telecom
  • M&E
  • BFS
  • Insurance
  • Hi-Tech
  • HLS
  • Utilities
  • Retail & CPG
  • TTH
  • SCM
  • F&A
Fiber Rollout as a Service

A transformational approach to the rising demands of the Telecom Industry for adoption of FTTH.

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Digital Process Automation as a Service

An evolution of traditional "RPA", DPAaaS is centred around eliminating the need for humans.

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Field Service Transformation

Delivering accelerated transformation for Telecom through an AI driven Supply Chain Command Centre.

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Loyalty Management

Disrupting Loyalty service landscape using Next-Gen technologies such as Analytics, AI/ML & Blockchain.

Product Information Management

Creating a single view of the product through product intelligence and insights management.

Master Data Management

A proactive Master Data Management service enabled through RPA and workflow management.

Metadata Services

A humanized approach for descriptive metadata services which is flexible, cost-effective and secured.

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Content Moderation

Delivering a hyper-local content moderation and curation services for text, audio and video.

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Virtual Analyst

A transformational AI and NLP powered platform offering business insights and recommendations.

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Reconciliation as a Service

An integrated solution empowering end users to easily manage complex data problems in fraction of time than the traditional systems.

KYC as a service

An integrated solution with People + Process + Technology delivering next gen digitally-transformed KYC operations.

Lending & Mortgage as a Service

The best in class ready-to-deploy integrated solutions to streamline and optimize the lending operations.

Smart Home Support

Providing best in class support services, customized based on user insights through tools & technology, for smart homes.

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Utilities Business Process Exceptions Management

Manage and resolve Utilities exceptions proactively, addressing deviations leading to errors in back office processes.

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Smart Collections for Utilities

Proactively optimising collections process across the utility's customer journey with a joint data-driven intelligent approach.

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Digital Meter to Cash BPaaS

Providing E2E / M2C services using data driven approach, for quick modernization or replacement of legacy customer info systems.

Smart Source to Pay

An end-to-end solution suite combining innovative technology and elaborate services through next gen digital solutions.

Smart Supply Chain

An ecosystem that drives value across the business through managed services, process consulting and technology implementation.

Smart Insurance Operations Platform

An integrated BPaaS solution providing unique services for insurance through a scalable microservices based architecture.

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Command Centre

An intricate reporting process that produces consistent, reliable and actionable information from disparate systems or sources.

NA
Digital Credit Management

A solution supporting digitization of credit evaluation process through an online credit application using a workflow enabled portal.

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Next Gen Digital CFO Suite

Offering leading market technologies coupled with intelligent automation, visualisations & analytics for effective business outcomes.

NA
Digital Patient Contact Centre

Mapping business needs with patient expectations to significantly reduce the costs, and enabling transformed patient experience.

NA
Digital Payer Member Engagement

A ‘Smart Member Experience Center’ which enables payers to provide ‘high-value’, ‘personalized experience’ to members.

NA
Digital Patient Assistance Program

Designed to meet therapy adherence in chronic diseases and clinical trials through service and technology.

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The Eco Engine

Reduce your carbon footprint using any of these modes.
  • Dark Mode
    One of the world's first website to run on Dark Mode by default.
  • Brightness Control
    Adjust the brightness as suited.
  • Hibernate Mode
    Save energy when you're not looking at your screen.