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Avaamo
High end conversational interfaces to solve specific, high impact problems in the enterprise.

Partnership Overview

Tech Mahindra and Avaamo have partnered together to offer high end conversational AI capabilities to automate high volume low value interactions to ensure that the call centre agents can focus on more important tasks in resolving critical customer issues. Avaamo platform enables customers to access answers to common questions 24x7 globally, without queuing, make complex, annoying IVR trees obsolete with minimal intervention of live agents.

  • Automate low value interactions that occupy the call centre agents
  • Enables self-access to customers to common questions 24x7 globally
  • Make complex IVR trees obsolete with minimal intervention of live agents

Our Avaamo Service Offerings

TechM and Avaamo joint offering leverages the expertise of TechM's deep understanding in customer experience and Avaamo's cutting edge AI platform powered by latest innovations in neural networks, speech synthesis and deep learning. TechM and Avaamo combine together to transform the way customers interact with the brand globally.

Achievements

Major joint achievements with multiple clients where Tech Mahindra leveraged Avaamo platform.

About the Partner

Avaamo is a deep-learning software company that specializes in conversational interfaces to solve specific, high impact problems in the enterprise. Avaamo is building fundamental AI technology across a broad area of neural networks, speech synthesis and deep learning to make conversational computing for the enterprise a reality.

Hear From Us

For more information on this partnership, please write to us at BPSAlly@TechMahindra.com.

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