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Talisma
On cloud and On-premise based CRM solutions to deliver an exceptional CX across engagement channels and interactions.

Partnership Overview

Tech Mahindra joined hands with Talisma in 2014 and has been our go-to partner for all on-premise as well as SaaS based CRM requirements. This partnership allows us to offer our clients the ability to empower, enable and engage with their customers and offer them a seamless journey across the multiple touch points.

Our Talisma Service Offerings

The joint solution addresses all cloud and on-premise based CRM requirement. Some of the benefits delivered include enhanced experiences across omni-channel engagement. From traditional channels like Email, SMS and Phone to more recent social engagements. Self-service portal, knowledge base software and many more can be integrated using the vast APIs available with the product. Jointly we focus to draw benefits for customers across industries banking, insurance, financial services, travel & hospitality, manufacturing, etc.

About the Partner

Talisma is a leading provider of enterprise class customer experience & CRM solutions for organisations in over 20 countries. A wholly owned subsidiary of Anthology Inc., is the leading provider of Digital Customer Engagement Platform for a wide range of industries.

Talisma solutions enable organizations to deliver an exceptional customer experience on a global scale across engagement channels and interactions. The company serves a variety of industries through its wide range of vertical specific solutions and delivers a combination of advisory / consulting and support services.

Hear From Us

For more information on this partnership, please write to us at BPSAlly@TechMahindra.com.

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