Revolutionizing the Insurance Industry
Insurers and reinsurers are undergoing rapid transformation driven by technology-led innovation that is reshaping the insurance industry. An integrated and enhanced customer experience, along with the growth of digital insurance ecosystems, platforms, and embedded insurance, is extending the industry's reach beyond traditional limits. Digital operating models are unlocking greater agility, flexibility, and scalability.More
Insurers and reinsurers are undergoing rapid transformation driven by technology-led innovation that is reshaping the insurance industry. An integrated and enhanced customer experience, along with the growth of digital insurance ecosystems, platforms, and embedded insurance, is extending the industry's reach beyond traditional limits. Digital operating models are unlocking greater agility, flexibility, and scalability. These shifts are further supported by restructuring the insurance value chain into modular components, enabling firms to reconfigure processes and capabilities to boost efficiency and accelerate innovation.
LessOur Vision for the Future of Insurance
Insurance is experiencing an unprecedented rate of transition due to economic, business, and technological changes. This shift is driving insurers toward rapid adoption of AI, product innovation, new channels, experience orientation, and cost optimization. Tech Mahindra brings the experience and capabilities necessary to enable insurers to lead this wave of change.
Our Services
Tech Mahindra combines insurance domain expertise with ‘BORN’ design to deliver intuitive, retail-grade experiences across new business, underwriting, servicing, and claims.
Insight-Driven Experience Transformation with GenAI
We design intuitive, data-informed journeys for customers and agents using GenAI, driving enhanced satisfaction and operational efficiency throughout the policy lifecycle.
Modern Solutions for New Business and Agent Enablement
We empower agents with digital onboarding, guided selling, and intelligent quoting tools to enhance productivity and improve conversion rates while meeting the increasing demands for insurance.
We empower carriers to harness AI and GenAI across insurance technology and operations. Our product engineers collaborate closely with carriers to develop next-generation insurance solutions.
GenAI and Data Transformation in Insurance
We modernize data ecosystems and embed GenAI across the insurance value chain to unlock new revenue streams and hyper-personalized customer experiences.
Insurance Product Engineering & Next-Gen Development
We co-develop cutting-edge insurance products from concept to launch, utilizing modular architectures, digital twins, and emerging technology accelerators.
We drive savings across hybrid cloud infrastructure, data centers, software licenses, network services, and application management.
Hybrid Cloud Infrastructure Transformation
We reduce IT costs through scalable hybrid cloud strategies that focus on infrastructure modernization, software rationalization, and workload optimization.
Insurance AMS.NXT with GenAI
We transform application management with our GenAI-powered AMS.NXT platform, delivering greater agility and operational savings for insurers.
We developed two proprietary large language models and Agentic AI applications throughout the insurance value chain. Our proprietary iSURE framework drives a 30–50% reduction in IT and operational costs.
Next-Gen Insurance BPO & Contact Centers
We transform customer service and backend operations with LLM-powered agents, intelligent workflows, and conversational automation.
TPA Services for Retirement & Pensions
We deliver cost-effective, compliant third-party admin services using our digital-first, AI-enhanced TPA stack tailored for retirement and pension plans.
As a leading Guidewire partner, we support cost-effective Guidewire cloud migrations and enable scalable, secure enterprise architecture for growth.
Guidewire Cloud Implementation & Maintenance
We accelerate Guidewire transformations with proven cloud migration playbooks, best practices for configuration, and managed support services.
Next-Gen Insurance Enterprise Architecture
We design secure, future-ready insurance enterprise blueprints that enable rapid innovation, interoperability, and compliance with regulations.
Partner Ecosystem
Leading the Way
Analyst Insights
Everest Group Life and Annuity Insurance IT Services Peak Matrix® Assessment 2024
Thought Leadership
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Automation Opportunities in Life Insurance Illustrations
Leveraging Technology to facilitate a seamless consumer buying experience.
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Digitalizing Submission intake for Commercial Insurance Underwriting
Increasing Submissions Process Efficiency Through OCR and Automation.
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Geospatial Intelligence: Revolutionizing Property Insurance Industry
Geospatial imagery and computer vision is set to transform the way property insurance underwriting will be managed in future.
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Insurance Industry's Digital Transformation
Navigating through the Fog while balancing Innovation and Tradition.
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Empowering Life Insurance Agents with Digital Tools
Digitally empowering agents for seamless sales and monetizing business opportunities.
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Leadership Perspectives: ESG in Insurance featuring Rohit Puranik, SVP and Head, Insurance Americas
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The Rise of Embedded Insurance - A game changer for the Insurance Industry
What's in it for insurers and how can they start the embedded insurance journey.
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Ushering in a New Era of Generative AI in Insurance
Explore insights into how to operationalize GenAI to reap its benefits.
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Defining the NXT for Insurance Underwriting: Automated Submission Prioritization
A cognitive solution that effectively prioritizes and assigns the submission to the right underwriter with no human intervention.
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General Insurance Claims Transformation in ANZ, Driven by the NXT Era of Cloud Specialization
Describes the transformation of general insurance claims processes in ANZ through cloud specialization, improving speed and efficiency.
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Maximizing Business Value Post Guidewire Implementation
This blog discusses how a companies can leverage Guidewire's software to enhance operational efficiency, customer satisfaction, and overall business value.
Case Studies
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