Artificial Intelligence | Tech Mahindra

AI Delivered Right

Tech Mahindra’s "AI Delivered Right" exemplifies innovation and reliability. We move beyond vision and experimentation to deliver practical, secure, scalable AI solutions that drive meaningful business outcomes. We are committed to empowering our clients with the ideas, models, tools, processes, and systems they need to harness AI's full potential.

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Tech Mahindra’s "AI Delivered Right" exemplifies innovation and reliability. We move beyond vision and experimentation to deliver practical, secure, scalable AI solutions that drive meaningful business outcomes. We are committed to empowering our clients with the ideas, models, tools, processes, and systems they need to harness AI's full potential.

We equip our clients with advanced models, tools, and processes to maximize AI’s potential, from strategic planning to implementation and integration. With a strong focus on data security, ethical AI, and responsible automation in reasoning and decision-making, we aim to deliver value with transparency and accountability.

Partner with Tech Mahindra to unlock AI’s full potential for your business from concept to completion.

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Our Services

Discover

Tech Mahindra’s design thinking-led approach and frameworks help identify AI opportunities lurking in your organization. Our experts identify the right AI strategy and roadmap for your organization.

  • Strategy and Roadmap
  • Discovery 
  • Process Mining and Task Mining
  • AI Maturity Assessment
  • COE Setup
  • Enterprise IA and AI Architecture evaluation
  • Platform/Technology Evaluation
  • Evangelize AI Pair Programming

Experiment

Our principle of ‘fail fast to learn faster’ is enabled by an ecosystem of experimentation. Our AI Labs for innovative opportunities enable us, along with partners or clients, to co-innovate.

  • Gen AI Experiment as a Service (XaaS)
  • AI Labs 
  • Sandbox Setup
  • PoT and Fast Experiment
  • Partner/Client Co-Innovation

Scale

We help you leverage your data and AI assets across the organization coupled with our AI solutions in order to scale up on your AI journey. Our AI enablement programs can help accelerate the democratization of AI.

  • Model Factory 
  • AI Ops and ML Ops
  • Digital Workforce Management
  • AI and Bot Performance Management
  • AI Store 
  • AI Enablement
  • Data Annotation
  • Enterprise AI Platform Build
  • Responsible Adoption
  • Enterprise Knowledge Search
  • Synthetic Data Generation
  • AI-driven Content Moderation
  • Generative AI Studio Build
  • Custom LLM Build

Sustain

We help your organization realize the benefits of AI with the right ecosystem and sustain your framework for ethical and reliable models along with a robust AI governance model.

  • Digital Workforce Monitoring
  • AI and Bot Governance
  • DevOps – CD2 Model
  • Bot Command Center
Techm Orion

Featured Platform

TechM Orion

TechM Orion is our next-generation agentic AI platform, built on NVIDIA accelerated computing, that enables intelligent, autonomous execution of complex business workflows. Powered by reusable agents that can reason, plan, and act across enterprise systems, TechM Orion helps organizations unlock new levels of efficiency, intelligence, and scalability in their digital operations.

AI Solutions, Offerings and Platforms

TechM Orion

A next-gen agentic AI platform, TechM Orion enables intelligent, autonomous execution of complex business workflows, helping enterprises achieve efficiency, scalability with good governance.

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Ops amplifAIer 4.0

Transform your IT operations with OpsamplifAIer: Boost productivity and increase customer satisfaction through autonomous and conversational AI Ops capabilities powered by Agentic AI.

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Email amplifAIer

Tech Mahindra’s Email amplifAIer uses the power of generative AI to provide unified visualization and automation techniques

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SDLC amplifAIer

SDLC amplifAIer is a cutting-edge solution that enhances the traditional Software Development Life Cycle (SDLC) by integrating the power of Artificial Intelligence (AI).

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Zone Insights Solutions

The Zone Insight Solution enables precise monitoring of object movement within a designated floor area. Users can define custom zone boundaries on captured video for tailored surveillance.

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Synthetic Data Generation

Synthetic data generation offers a compelling solution by generating artificial data that mimics the characteristics of real data but without compromising privacy or security.

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Freightwatch Solution

The Freight Watch solution uses AI, automated monitoring, and computer vision to streamline warehouse shipping and receiving, improving inspection accuracy, reducing errors, and boosting operational efficiency.

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Cognitive Process Monitoring

Cognitive Process Monitoring models business processes, applications, and infrastructure with key metrics to deliver near real-time visibility and insights into overall system health.

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Guardrails Framework for AI

It is a comprehensive solution for safeguarding AI applications, specifically LLMs, in a ready-to-consume format with API integration.

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VerifAI

Scale AI faster, responsibly, with an end-to-end comprehensive framework for assessing, auditing, and certifying AI solutions across various domains and use cases, from Discovery to Development and from Production to Post-production.

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MobiLytix™

MobiLytix™ Marketing Studio provides marketers with integrated tools to leverage advances in AI seamlessly, real-time decision making, and digital marketing technology to power their customer value management (CVM) programs.

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netOps.ai

An end-to-end innovative, secure, and automated cloud platform, “netOps.ai,” powers telco networks to accelerate digital transformation and enable rapid deployment of 5G networks.

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AftEAZE

One-stop solution in the digital age for warranty and aftermarket problem areas across various industries through intelligent automation, real-time intelligence, and enhanced service experience.

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AI Maturity Assessment

The framework can help organizations assess and define AI strategy and dimensions for enterprise AI adoption responsibly.

Generative AI Studio

A virtual generative AI experimentation space to help enterprises bootstrap generative AI, comprising 10+ model families and 50+ prebuilt use cases across text, document, data, code, video, and audio.

Generative AI Performance Monitoring

A platform to monitor generative AI applications for business and performance KPIs.

Vision amplifAIer

A computer vision-based solution covering vision use cases by de-skilling data science work and empowering analysts.

Document amplifAIer

A digital assistant to unlock the full value of documents with training-less content extraction, summarization, and intelligent document operations.

AI-led Care

Our AI-led Care solution brings customer-centricity to the center stage with complaint analytics, conversational AI analytics, and voice call data analytics.

Forecasting Workbench

A workbench to manage model development and deployment lifecycle.

AI Store

A marketplace platform for storage, search, and retrieval of AI assets for an enterprise.

Responsible AI Adoption

Establishing transparent, unbiased, fair, and interpretable AI-powered decision-making process while also adapting to industry-specific regulations.

AIOps solutions suite

AIOps solution suite discovers, maps, and monitors the entire IT landscape across teams and tools, which include cognitive process monitoring, problem analytics, alert noise management, DB anomaly detection, provisioning commerce, access commerce, etc.

Intelligent Asset Inspection Platform

This platform provides end-to-end services for asset assessment, including capture of Lidar and imagery, identification of defects, field management systems including auditing and compliance, digital twins, and geospatial data services.

Legal Artificial Assistant

A legal artificial assistant powered by a natural language processing (NLP) based platform to extract critical clauses from contract documents and perform subsequent actions.

Industries We Serve

Artificial Intelligence in Communications

AI is undoubtedly the top disruptor for the communications industry. However, organizations must navigate several challenges to harness their full potential. Staying updated and experimenting with AI's ever-evolving power can be daunting.

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Media and Entertainment: Where Art Meets Algorithms

With rapidly shifting audience habits and a challenging macroeconomic environment, Tech Mahindra’s agentic-first solutions—built on deep industry expertise and the assurance of AI delivered right—help media companies thrive in this new age.

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Reimagining BFSI with AI

With pervasive AI, we are helping banking and financial organizations cater to the evolving needs of consumers in the new digital economy as well as get ready for the future.

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Manufacturing

Our AI-based solutions have helped manufacturers detect defects in large structures (e.g., airplanes), resulting in a 40-70% reduction in manual inspection efforts.

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Healthcare and LifeScience

With augmented intelligence in healthcare, our solutions are able to effectively analyse patient data and suggest preventive techniques for enhanced patient outcomes.

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Redefining Retail and CPG with AI

We provide an end-to-end modular platform focusing on operations that customers value most, with automation of processes and functions being our key differentiator in the industry.

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Travel, Transportation, and Logistics

We help TTL industries to run better, change faster and grow greater in this connected world by providing a connected experience.

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Oil and Gas

With our AI-first approach, we can help manage disruption in the hydrocarbon value chain and enable organizations to transition to innovative operating models.

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Energy and Utilities

We provide customers with intuitive ways to make informed decisions on electric, water, and gas usage with natural language processing techniques in customer communication with virtual agents.

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Leading the Way

Analyst insights

Everest Group Application Development Services for AI Applications PEAK Matrix® Assessment 2025

Press Release

Tech Mahindra Unveils TechM Orion: A Next-Gen Agentic AI Platform to Drive Responsible Enterprise Transformation at Scale

Press Release

Tech Mahindra Unveils ‘AI Delivered Right’: A Comprehensive Strategy to Help Enterprises Scale AI with Purpose and Precision

White Paper

Moving from SDLC to AI-Driven Software Development Lifecycle (ADLC) to Generate Value

Analyst insights

Implementing Data Security to Accelerate Generative AI Initiatives

White Paper

Benchmarking the Indus Language Model on Intel Hardware

Press Release

Tech Mahindra Launches VerifAI, a Comprehensive GenAI Validation Solution for Enterprises Globally

News

New HFS Research and Tech Mahindra Report on Generative AI Adoption Finds Most Significant Risk is Doing Nothing

Thought Leadership

Views

Agentic AI in Healthcare: A Cisco Outshift & Tech Mahindra Co-Creation Story

Advancing the Internet of Agents

White Paper

The Indus Project: India’s Own Large Language Model

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Reimagining RPA Migration with GenAI: From Pega to UiPath

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The Era of Big Algorithms and Bigger Claims

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How is Generative AI Shaping the New Customer Experience?

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From Vision to Value: The Role of Outcome-Centric Governance in GenAI Adoption

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GenAI Shift from Experimentation to Implementation: Unlocking Business Potential

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Beyond the Hype: Navigating AI in Action and its Potential for Innovation in Business

Leadership Commitment

An enterprise needs to transform business processes, with Al being key ammunition for transformation. Al needs to move from being just individual use case to being all-pervasive across value chains, thus enabling businesses to amplify outcomes.

Kunal Purohit
President – Next Gen Service

Get In Touch

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