Trending
Meet m.ai.a
A Cognitive Human-Like Voice Assistant
Download m.ai.a Booklet

Evolving AI powered solution

A virtual voice assistant capable of conversing naturally with customers thus, increasing customer satisfaction. m.ai.a indulges in a human conversation and can deliver information, take actions or perform transactions. Unlike the limitations of industries, use cases or rigid platforms, m.ai.a scales in diverse scenarios and multiple applications to evolve and stay relevant in the current market.

Industry agnostic using platforms like Google CCAI, Amazon Lex to build solutions.
Can be integrated at different endpoints like Alexa, Siri, telephony devices.
Seamless engagement supported by continuous and evolving intelligence.
Always-on support on the channel of choice influencing great CX.
Next Gen automation layer to optimize cost
Year-over-Year return on efficiency

Benefits of m.ai.a

Revenue Growth

m.ai.a can increase an organization’s revenue growth through cross selling and upselling without compromising on the speed and accuracy of delivery to customers.

Seamless & Instant Scalability
  • Seamless symbiosis between customers and m.ai.a
  • Can be scaled across multiple Use Cases
  • Highly Improve End user Experience
Effectively Manage Cost to Serve
  • M.ai.a can handle multiple instances
  • Effectively handling seasonal spikes in call volumes
  • Reducing Training Cost of Customer Service Agents
24/7/365 Availability
  • Digitally Managed Knowledge, lesser manual dependency
  • Reduced Chances of Human Errors
  • Reducing Steep rates of unlikely times.
Evolve with Industry scope and capability
  • Continuous Learning and evolving
  • Scalable across verticals

Machine Learning Powered Solution

Come, embrace the Future of Communications with Tech Mahindra Machine Learning powered solution - TACTiX ! Automate to accelerate! #FUTURise

Live to Rise

Entering the voice bot age Tech Mahindra launches m.ai.a

NH paper talking about TechM’s AI voice bot m.ai.a and its applications.

Know More
TechM BPS Approach to CX Process Automation_NH Paper

NH talks about TechM’s automation platforms – UNO, XPERIO and GENIE.

Know More

Everything you Need to Know

Dark Mode

One of the world's first website to run on Dark Mode by default.

Brightness Control

Adjust the brightness as suited.

Hibernate Mode

Save energy when you're not looking at your screen.

ECO
ENGINE
Know More

The Eco Engine

Reduce your carbon footprint using any of these modes.
  • Dark Mode
    One of the world's first website to run on Dark Mode by default.
  • Brightness Control
    Adjust the brightness as suited.
  • Hibernate Mode
    Save energy when you're not looking at your screen.